Refund policy

 

At Tektaak Jewellery, we value your satisfaction and are committed to providing an exceptional shopping experience.

 

 

Exchange Policy

• We offer a 7-day exchange policy, subject to management approval.
• Customers may visit any of our branches to process an exchange.
• The item must be returned in its original packaging, along with the original receipt.
• Exchanges are valid only for unused items in their original condition.
• Used, worn, or damaged items will not be accepted for exchange.
• Customized, special-order, or promotional items are non-exchangeable and non-refundable.

 

 

 

Refund Policy

• No cash refunds are provided once a purchase has been completed.
• In cases approved by management, the refund will be made in the form of store credit or an exchange of equal value.
• Refunds or exchanges are not applicable for items that show signs of wear or alteration after purchase.

 

 

We appreciate your understanding and thank you for choosing Tektaak Jewellery, where elegance and craftsmanship meet trust and quality.